At LifeStance Health, our main focus is on helping our clients grow and improving their everyday lives. We get a lot of questions about the psychotherapy and counseling services we offer to the Colorado Springs community, and our goal is to effectively answer any and all of them.

Below, we’ve listed some of our most frequently asked questions. If you can’t find the answer to yours here, please don’t hesitate to reach out to our experienced and friendly staff. Learn more by giving us a call today.

Have any general questions about LifeStance Health? Here’s where you’ll find the answers.

Q: What are your office hours?
A: We operate Monday – Friday, from 9:00am – 7:00pm, and provide limited weekend hours on a case-by-case basis. Please let one of our schedulers know if you need special accommodations for scheduling. We will do our best to match you with the most convenient provider for your schedule. 

Q: Where is your counseling center located?
A: LifeStance Health is located at 5353 N. Union Blvd. Suite 202 in Colorado Springs, CO 80918 — nearby Walmart and the Airlan Arms Apartments. You can find our office east of the intersection of Constitution Avenue and N. Union Boulevard.

Q: Is psychotherapy expensive?
A: Therapy is an investment in your health. Many of us are willing to see a medical doctor when we get sick, but are hesitant to seek help for psychological issues. Investing in your mental health is just as important as taking proper care of your physical health.

More and more medical providers are recognizing the importance of psychotherapy integration in healthcare and because of this, it can be costly — at times. We do our best to offer our counseling services at rates that are affordable. Learn more about our insurance policy below.

Q: Does your office take insurance?
A: Yes, we take a select amount of insurances.

Insurance we accept: Aetna, United Behavioral Health, Medicare, Cigna, Blue Cross Shield, Medicaid, Tricare, Humana, and Beacon.

Q: What type of psychotherapy services do you offer?
A: We offer many types of therapy services at LifeStance Health, including the following:

Are your questions geared toward psychotherapy or counseling services? Learn more below.

Q: What is psychotherapy?
A: As defined by the American Psychiatric Association, psychotherapy, also known as “talk therapy,” is a method used to help individuals with mental illnesses and emotional difficulties.

There are a lot of reasons you may choose to receive psychotherapy services, including difficulties in coping with your daily life, trauma/PTSD, the loss of a loved one, specified mental disorders and more. Psychotherapy can be either a short-term or long-term solution, and it can sometimes be combined with medication and other types of therapies.

Q: How do I choose the right therapist or counselor for me?
A: Selecting the right therapist for you is one of the most important factors in receiving quality treatment. Finding someone whom you can trust, establish rapport with and who has experience treating patients with your needs are all factors that should be taken into consideration.

Many of our clinicians offer free phone consultations to grant you the opportunity to ask any questions and express any concerns you may have. If we aren’t a good fit for you, we will be transparent about that fact and connect you with another therapist who is.

Q: How long will my psychotherapy treatment take?
A: As much as we would love to answer this, doing so would be unethical and misleading. The truth is, everybody’s needs are different and treatment times vary.

Our team of professionals will work with you in developing a customized and individual treatment plan that aims to provide well-rounded and holistic treatment.

Modes of treatment, issues being treated and desire for change are a few among many factors that contribute to the length of your treatment.

Q: I don’t want my friends and family to know I am in treatment. Is what I say kept private?

A: Absolutely. We uphold integrity and ethics to the highest degree in ensuring that your privacy is protected to the fullest.

Under most circumstances, our therapists can’t confirm or acknowledge whether or not you have attended treatment without your explicit and written consent.

There are, however, a few circumstances in which we would have to report certain situations, including child/elder abuse and/or intent to harm yourself or others. We do this to better protect you.

Q: What if I’m just seeking services to help me work on my addiction?
A: That is perfectly welcomed and accepted here at LifeStance Health. We have several clinicians who specialize in the treatment of various forms of addiction, including drugs/alcohol, sex, pornography, gambling, work, etc.

Our veteran-owned-and-operated business strives to be your source for personal growth. Please let us know if you have any further questions about our psychotherapy services. Simply contact us for more information.

Still not sure why you should choose LifeStance Health for your therapy and counseling needs? Learn more about our top-rated counseling center here.