Our Frequently Asked Questions

When it comes to psychotherapy services, we understand our current and future clients have a lot of questions about the process and about ViewPoints Psychotherapy as a whole. Read below for the answers to our frequently asked questions. For any further questions you may have, please reach out to our team today. We’ll be more than happy to assist you.

What are your fees?

Psychotherapy can be expensive, but it’s an investment in your future. While duration of treatment is individual, therapy is, and should be, a time-limited experience, focused on building skills that may help you manage your life skillfully and heal from past hurts.

What are the benefits of not using insurance?

Although using insurance benefits directly might provide you with a more affordable option, there are several things to consider prior to using insurance to cover mental health services. Providers who are contracted with insurance companies are required by the terms of the contract to diagnose you with a psychiatric disorder, which often becomes a part of your permanent medical record. Providers must then document to the company that you are being given treatment that is directed at this diagnosis and course of treatment is then dictated by the managed care company, impacting your confidentiality of treatment.

Will my insurance reimburse me?

We are an out-of-network provider for insurance plans. This means that our clients pay the full fee directly to us, and we’re happy to provide a statement so that you may apply for reimbursement, should you choose to do so. Reimbursement depends on your insurance plan and level of coverage. Although we cannot guarantee that you will receive any reimbursement, we recommend that you call and ask if your insurance will reimburse for out-of-network mental health services, and what the reimbursement rate might be.

What is your cancellation policy?

If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session.

What is ERP?

ERP stands for “Exposure and Response Prevention.” The “Exposure” in ERP refers to exposing yourself to the thoughts, images, objects and situations that make you anxious and/or start your obsessions, while the “Response Prevention” part of ERP refers to making a choice not to do a compulsive behavior once the anxiety or obsessions have been “triggered.” All of this is done under the guidance of a therapist at the beginning, though you will eventually learn to do your own ERP exercises to help manage your symptoms. ERP is the evidence-based approach for treating OCD.

What is EMDR?

Eye Movement Desensitization and Reprocessing (EMDR) therapy is an integrative psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma. EMDR is a set of standardized protocols that incorporates elements from many different treatment approaches. This definition comes from EMDR International Association (EMDRIA).

Browse a full list of our psychotherapy services here, and call us today with any further questions or to schedule an appointment.